Your best asset in your business is ………….

Well, we may all have different answers to this. But for us at ONA, the lovers of ‘Liquorice strands’ of data eCable, it is our employees.

I suppose this is not a total ecclesiastical epiphany. It has been written about extensively. But for us, as a small established business, we believe in our employees.

Employees are not simply facilitators of a series of daily tasks. Employees and especially those that are client facing, have to have many assets. They are in truth an extension of the business. They are a representative of. They see, speak and work with our clients and our clients’ clients.

So besides the carefully prepared plans for installing cables into the many hidden nooks and crannies of your building, to create the necessary connectivity of your systems; computer, voice, visual and data et cetera. We have to ensure that our employees can liaise and deal with all the general challenges that we find 'on-site', professionally. They provide opportunity for the longevity of the business by building relationships. We at ONA have a 100% efficiency at client retention.

So understanding employees are our best asset, we ensure that our staff at ONA have the opportunity to be the best at what they do and be prepared for being
'on-site'. We do this partially through training.

It is essential to be able to walk 'on-site' nowadays, to have a ‘ticket’ for this or that. Proof that you have been appropriately trained to do a task with specialist equipment. This is a necessity. More than that though, it shows that we take an interest in our employees. We make them knowledgeable about the product, the installation, the environment they work in, and do it safely.  

Now we know there is not always a huge slush fund for training. Often training will be one of those internal budgets that will get slashed, or cut completely when the business chips are down. But just consider, the adage ‘what you put in, you get out’. The same applies for your employees.

We at ONA do not have a large budget for training. But we keep abreast of developing times, and as such we ensure that we keep up to date with our training needs. So if we ever had to carry out C.P.R., up a five meter scissor lift. We will ensure that everyone is wearing a hard hat and harness, we can operate the scissor lift, the ambulance has been called, but via the appropriate procedures set out by the lead contractor. Plus we will have ensured that we have obtained, read and understood the asbestos survey prior to commencing work.

Our simple business plan is we invest in our employees, for our business future.

 

 

Connect with ONA
Mob: 07799 628927
Email: roy@onaltd.co.uk
Web: www.onaltd.co.uk